Frequently Asked Questions (FAQs)

About the Courses

1. What is The Restaurant Science Academy?

The Restaurant Science Academy is an expert-led training platform designed to teach restaurant owners and aspiring restaurateurs the financial, operational, and strategic skills needed to run a profitable business.

2. Who teaches the courses?

All courses are taught by Jason Wallace, "The Restaurant Scientist", or instructors hand-selected by him for their expertise in restaurant operations, profitability, and business growth.

3. What courses are currently available?

All currently available courses are listed on the "Courses" page. Remember to check back often as new courses are always being added!

4. Are the courses live or pre-recorded?

All courses are taught live and may be in-person or virtual (be sure to check the details of the course), allowing for real-time interaction, Q&A, and engagement with the instructor.

5. How long are the courses?

Each course consists of two live sessions, held over two days, with each session lasting two hours (for a total of four hours per course).

Registration & Payment

6. How much do the courses cost?

Each course is $399, which includes live instruction, learning materials, and a certificate of completion.

7. How do I register for a course?

You can register directly on our ENROLL page. Once payment is completed, you’ll receive a confirmation email with your course details.

8. What payment methods do you accept?

We accept credit/debit cards and PayPal through our secure checkout system.

9. Do you offer refunds if I can’t attend?

Due to limited availability, course fees are non-refundable. However, if you notify us at least 48 hours in advance, we can transfer your enrollment to a future course.

Course Experience & Certification

10. Will I receive a certificate after completing a course?

Yes! Upon successful completion, you will receive a Certificate from The Restaurant Science Academy, which validates your expertise in restaurant profitability and operations.

11. Do I need any prior experience to take these courses?

No prior experience is required! Our courses are designed for both aspiring and experienced restaurant owners, breaking down concepts into actionable steps that any entrepreneur can implement.

12. Will I have access to course materials after the sessions?

Yes! After completing the course, you will receive digital materials, key takeaways, and tools to help you apply what you've learned.

Technical & Support

13. What do I need to take the course?

All you need is:
— A computer, tablet, or smartphone
— A stable internet connection
— Access to Microsoft Teams (you’ll receive a link after registering for a virtual class)

14. What if I have trouble accessing the course?

If you experience any technical issues, email jason@therestaurantscientist.com, and we’ll assist you promptly.

15. Can I ask questions during the course?

Absolutely! Our live format allows for real-time Q&A, ensuring you get personalized insights and answers to your questions.